NOTICE: By accessing AQULIC.com website, you agree to be bound by the terms & conditions set out below. If you do not wish to be bound by these terms & conditions, you may not access or use this website.
DEFINATIONS
"You/Buyer/Customer" means the user of the Website, "We/us/Seller/Company" means JNB International Ltd under AQULIC.com, "Services" means the content, search facilities and other services provided by us through the Website. "Website" means this website operated by us.
TERMS AND CONDITIONS
These Terms and Conditions, as set out here, together with the Confirmation of Order are intended by the Seller to set out the contract between the Seller and the Buyer. The Buyer is encouraged to read in full the Terms and Conditions, Delivery and Returns, Cancellation ,Privacy Policy and the Confirmation of order, which fully state the goods, and services the Buyer will receive and the total price of all goods and services.
THE ORDERING PROCESS
There are four ways to order:
The easiest way to order is through the shopping basket on this website, it is totally secure and very easy to use. You can browse through the online shop and add items you wish to buy to the shopping basket, once you have added all the items you want to the basket, you can view the item and confirm the quantity you desire. When you click on the 'Pay Now' button, you will be taken to our secure order form page where you will need to fill in your details. If you select Credit/Debit Card as your Payment Method, you will be automatically taken to the secure HSBC payment gateway which is specially setup to accept your credit card details. Once you have made the payment, you will receive an e-mail confirming your order. If you select any other payment method, when you click on Order Now, a page will appear confirming your order and will explain how you can get you payment to us.
We accept the following credit cards MasterCard, Visa, Visa Electron, American Express,Switch and Solo. All your credit card information is handled by HSBC Bank, we do not store any of your card details.
The second way is to fax us, our fax number is 0870 777 3397. The best method is to go through our shopping cart system on this website, fill in your details, and instead of submitting through the site, print the page out and fax it to us.
The third way is to post your order to us, you can send a cheque or postal orders (please do not send cash) payable to JNB INTERNATIONAL LTD. Again the best method is to go through our shopping cart system on this website, fill in your details, and instead of submitting through the site, print the page out and mail it to us.
The forth way is by telephone order. Please call us at +44(0) 870 7773396. Please have your credit card, billing address and also the products name you would like to order and quantity ready to avoid any delay.
Our address is: International House, Cray Avenue, Orpington, Kent, BR5 3RS
REGISTERING With AQULIC.com
To help our customers' shopping we have a Login section.
Our registered users and past customers can enjoy a quick and easy shopping experience, and an exclusive range of cool features and benefits. You do not have to register with us if you only wish to browse the store, or add things to your basket - only if you decide to buy. When you purchase an item for the first time, your profile will be set up for you automatically.
Registering - When you first order a product from us, a profile is created from the information that you volunteer. This includes obvious details such as your delivery address and your name. A more detailed list of the information that we store is listed below together with the reason that we ask for it.
Your name, and surname - Please complete these fields with the details as requested.
Address - Please complete your home / billing address here, this is the address where the credit card is registered. ** You can enter a different shipping address if required.
Your telephone and mobile telephone numbers - Required so we can quickly contact you in the event of a query with your order. This number will not be passed on to any third party and we will only contact you if we really need to. These are optional - you do not have to leave them if you do not wish to do so.
E-mail address - This is important as it is used to log you in to the website. Please complete this field carefully checking it is correct. We can also keep you updated with bargains, some exclusive to registered customers, and latest faithfantastic.com news.
Password -You will also be prompted to create a password, this should be between six and 12 characters and something you can easily remember, but that is not too obvious! You will then need to confirm this password in the field below.
Registered Users - Once you have purchased from us, every repeat visit will mean quick and easy ordering. You will not have to input a billing or shipping address once you have logged on, providing you have already created this information.
For your security you will have to input your credit card / payment details.
ABOUT YOUR ACCOUNT
When you have registered or have ordered from AQULIC.com an account will have been created for you. This account offers several benefits.
Personal Details - You can change this area as required.
Password Settings - We recommend you change your password frequently - to do this, complete the boxes as required.
To access your account CLICK HERE
OUR CONTRACT
You will have an opportunity to check and correct any input errors in your order up until you checkout your order.
After checking out an order to us we will give you an Order Number and details of the products you have ordered. We will send the same details to you in an e-mail (our first e-mail). Please note that this e-mail is an acknowledgement, not acceptance of your order. Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second e-mail, which will confirm your order status (processing) and contain details of how we will deliver your products to you.
Alternatively, we may decline all or part of your order for any reason, in which case our second email will tell you so. JNB International reserves the right to decline services to any company or consumer.
When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks. This helps to protect you and us against fraudulent transactions.
We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.
We will send you a third e-mail confirming the dispatch of your order.
PRICES
All prices and charges on this site are shown in UK pounds sterling and exclude UK VAT and exclude delivery charges. Prices are subject to change without prior notice at the discretion of JNB International.
While we try and ensure that all prices on our Web site are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
AVAILABILITY
We try to have stock of all the items on this site, but cannot guarantee this. Therefore, acknowledging receipt of your order does not constitute an acceptance of your offer to purchase an item. On receipt of your order, we will advise you if anything is out of stock.
COMPLAINTS
If you have any comments about anything we do please contact us on info@j-n-b.co.uk or telephone us on 0870 7773 396 or write to us at the address given above.
